Frequently Asked Questions
Everything you need to know about our stylish eyewear and services.
What is the warranty policy for Roshambo Eyewear?
We offer a 1-year limited warranty against manufacturing defects. If your frames have a structural flaw, we will replace them free of charge.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs.
Can I add my prescription to your frames?
Yes, most of our frames are RX-ready. You can take them to your local optician or select our prescription lens service at checkout.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unworn condition to qualify for a full refund.
Do your sunglasses provide UV protection?
All Roshambo sunglasses feature UV400 lenses, providing 100% protection against harmful UVA and UVB rays to keep your eyes safe.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Shop Pay and Afterpay.